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Chief Technology Officer
Synchrony Financial
Carol Juel is Executive Vice President, Chief Technology, and Operating Officer of Synchrony, one of the nation’s premier consumer financial services companies, During her 25-year career, Carol has played a significant role in developing innovative Synchrony solutions for its partners, customers, and employees. Prior to being named Chief Technology and Operating Officer, Carol was Synchrony’s first Chief Information Officer, leading the company’s overall information technology strategy and digital transformation focused on hybrid cloud and AI. She and her team also created leading payment and financing solutions for partners and customers. Before Synchrony’s separation from GE in 2015, Carol served as Chief Information Officer of GE Capital Retail Finance. Before joining GE, Carol was a technology consultant at Accenture, where she focused on the financial services sector, developing technology initiatives that drove growth and operational excellence for clients. Carol is a passionate advocate for helping employees grow their careers, focusing on advancing women in technology. Carol was appointed to board chair of Girls Who Code, a nonprofit helping to close the gender gap in technology. She is the executive sponsor of Synchrony’s Girls Who Code Summer Immersion and Club Programs. She also serves as the executive sponsor of Synchrony’s Women’s Network, one of eight Synchrony diversity networks that promote diversity, inclusion, and belonging throughout the company. Carol earned a bachelor’s degree from the College of the Holy Cross.
