Colleen BerubeZendesk, Inc.
Senior Vice President of Operations and Chief Information Officer
As Zendesk’s chief information officer, Colleen Berube is reshaping Zendesk’s benchmark for modern IT at scale and a customer-centric workforce. She is passionate about the role of both customer and employee experience in the digital age. With more than 20 years of experience across multiple industries and an ever-changing technology landscape, Berube is a digital- and business-model transformation leader. Her strength comes from a unique combination of solid business acumen paired with experience across multiple industries and business models. Whether leading digital transformation, implementing new systems or innovating the customer experience, She’s committed to creating an inspiring vision and delivering positive business outcomes. Her innovative strategies help companies put their customers at the center and create work environments focused on collaboration and open communication.